Your event agency
Premium client events – Unforgettable experiences for your clients
Professional planning and organisation of your client events
Bespoke client events for long-term client loyalty – Commacross Event Agency offers a 360° service for planning your next client event. Professional planning & organisation of your premium client events – from the selection of exclusive venues to on-site execution. Our client event service specialises in premium events and VIP functions with specific requirements.
Our client event services at a glance:
- Bespoke client event concepts
- Organisation of premium venues
- Tailored event narratives to strengthen customer loyalty
- Planning of all processes
- Seamless attendee management
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Premium Customer Events – Experience & Inspire
Commacross’s highlights for unforgettable events
Customer event invitations
For special occasions, we design bespoke customer event invitations in print or digital format, including invitation text and graphic design.
Attendee management
We offer seamless invitation processes, including attendee management with online check-in, thereby simplifying the organisation of your customer events.
Premium Speakers
For event presentations with a special experiential element, we cast premium speakers who can convey your messages in a particularly engaging and entertaining way.
Highlight Agenda
We offer special concepts and ideas for client events featuring a unique programme of experiences and bespoke highlights.
A unique venue – the foundation of your premium events
Finding the right venue is often half the battle when it comes to a successful client event. Particularly in the realm of premium client events, it is essential to find unique venues and offer guests something ‘new’. When scouting and selecting venues, we follow the principle of ‘business as unusual’, as this enables us to find places where creative client event concepts can be staged in an extraordinary way. This sets the stage for a premium event and guarantees a powerful backdrop for your messages.
- Scouting and selecting a venue that suits the client event concept
- Unusual and original premium venues for a striking event setting
- Theme-based design of the event venue with a unique character
Captivating entertainment – evoking emotions, conveying brand values
The event venue has been finalised. Now it’s time to bring the concept of your client event to life and engage your target audience on an emotional level. The ideal approach here is to choose an original theme that can be brought to life in a variety of ways. Depending on the event format and scale, a range of supporting programmes are available: From VIP activities in small groups to thrilling show acts or high-profile premium speakers, our agency organises exactly the right entertainment to offer your guests a unique experience at your client event.
- Client event concepts with a bespoke theme and overarching concept
- Unique and creative ideas for client events generate greater brand awareness amongst clients
- Professional planning and organisation of the entire supporting programme
Compelling event media – visual highlights that inspire
In the 21st century, media are a key component of successful client events. Atmospheric intro trailers, spectacularly staged LED screens and emotive promotional films are our speciality. Moving images = moving moments: we ensure that this equation works 100 per cent. Put your trust in our tried-and-tested media expertise and rely on striking visual highlights and digital tools for your client event. You define the communication objectives; we bring your messages to life at the client event.
- Emotional presentation of your brand and products
- Concept development for media content, themes and storytelling for your event
- In-house production of all types of media (intro trailers, promotional films, animations)
Customer loyalty through unique moments
Events for customers offer an invaluable advantage: nowhere else can you establish direct contact with customers and deepen customer loyalty through face-to-face interaction quite like this. As an events agency, we ensure that the full potential of your customer event is realised. We plan every aspect of your customer event to present your brand in a way that captures attention. We take an efficient approach and ensure that the budget is used in a targeted and profitable manner.
- Planning of premium events for customers, whether on a small or large scale
- Strengthening customer loyalty through bespoke event concepts and experiences
- Professional management of customer events in Germany, Europe and internationally
Customer events as your company’s calling card
Customer events bring companies to life. And not just in person at the venue, but also in the run-up to and after the event. With our comprehensive range of consultancy and support services, we ensure that your customer event achieves its set objectives: customer loyalty, brand image enhancement and emotional engagement. At the same time, thanks to a bespoke customer event concept, your company can present itself to its target audience in a unique way and highlight its own strengths. With a premium venue, an exciting supporting programme and seamless organisation, we turn your customer event into a striking calling card.
- Organisation of high-end customer events
- Development of a unique customer journey for your brand
- Optimal presentation to the target audience facilitates lead generation
Event Tools – Interactive highlights for maximum impact
Selfie touch stations
Photo opportunities with social media reach
Selfie stations turn event visitors into brand ambassadors. Interactive photo features, customisable frames and branding elements create unique images that can be shared straight away. This means your event won’t just be remembered – it’ll go viral. Perfect for greater reach, interaction and brand identification.
Interactive Quiz & Gaming Modules
Playful visitor engagement with added value
Touch-based games and quiz modules bring fun, excitement and a learning element to the event. Whether it’s a single-player quiz, a duel or creative games – your guests are actively engaged. At the same time, you convey knowledge, brand values or messages in an entertaining way. A smart combination of infotainment and engagement.
Mobile event applications
Polls & voting for real-time interaction
With smartphone-based applications, you can make your event interactive and dynamic. Guests can vote live, give feedback or take part in polls – in real time, without any additional hardware. This is a simple way to encourage participation and dialogue. Ideal for events with an active audience.
Questions and Answers
Are customer events worth it?
Admittedly, customer events are expensive – which makes it all the more important that the effort is truly worthwhile! However, with professional customer event planning, tailored to your brand and target audience, success is virtually guaranteed. By choosing our agency as your event partner, you can ensure that the customer event achieves its objectives and raises awareness amongst your target audience.
How does a customer event increase customer loyalty?
Our approach aims to inspire and evoke emotions. Through emotive promotional films, exceptional design and a unique programme of activities with a theme, we draw attention to your brand and make it stand out. We want to offer your target audience a special event experience that takes them away from their everyday lives, creates new experiences and leaves a lasting impression. In this way, we help you build long-lasting customer loyalty.
How time-consuming is it to plan a customer event?
The higher the requirements, the more complex and time-consuming the planning. VIP customer events in particular often require a little more time to organise, as premium venues need to be hired and special activities booked. We generally allow for a planning period of 3–6 months. Do you need support with a premium event for customers? If so, please get in touch and we’ll be happy to advise you on a case-by-case basis.
What does Commacross’s organisation service entail?
Commacross offers you the planning and organisation of all themes, aspects and sub-areas relating to your client event.
This includes:
1. Setting objectives and selecting marketing measures
2. Tailored concepts for your client event
3. Scouting and selecting premium venues
4. Designing and sending out client event invitations
5. Participant management and data administration
6. Engaging supporting programmes with an experiential element
7. Check-in and on-site support
8. Production of event media
9. Coordination of set-up and trade services
10. Post-event review and follow-up
Why hire an agency for your customer event?
Customer events – particularly in the premium sector – are complex undertakings: Which venue is the right one? How can you successfully increase customer loyalty? How does attendee management work? To ensure the client event is a success, every aspect must be planned down to the last detail. This is where it makes sense to ‘play it safe’ and rely on a professional client event agency. This ensures you have a seamless event tailored to your requirements and free from any nasty surprises.
Further services
We also offer the following services
Event Conception
Participant Management
Roadshow
Feedback
contact
We’d be happy to help
Please contact us for a no-obligation consultation. Tell us about the trade fair, the stand size and the dates — we’ll get back to you within one working day with an initial assessment.
Eberhard Freiensehner, CEO